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Account Deletion Request

We value your privacy. Per the Google Play Data Safety policy, users have the right to request the deletion of their account and associated data without needing to reinstall the app.

        Important: your profile is deactivated and hidden from search immediately.
        Data is kept for a 30-day retention window in case of a mistake, then permanently deleted.
        Permanent deletion is carried out manually by our team after the window, so the exact
        timing may vary by a few days. After that it cannot be restored.
      

How to request deletion

Since we prioritise security, deletion requests are processed manually to verify identity and prevent unauthorised deletions. Follow these steps:

Click the button below to draft an email request.
Send it from the same email address associated with your Hot Wheels Collection Tracker account.
Include your username in the email body for faster processing.
We will review the request and may reply to ask for a final confirmation before the permanent deletion.

Send deletion request email

Data retention policy

Upon receiving and verifying your request:

Account data

Your profile is hidden immediately. Username, email and password hash are removed from the active database after the retention window ends.

User content

My Collection and Wishlist stop being visible immediately and are permanently deleted together with the account.

Timeline

Your profile is deactivated within 7 days of the request (usually immediately); permanent removal is executed by our team after the 30-day retention window.

Backups

Data may persist in encrypted backup archives for up to 30 days before being overwritten.

Questions?

Read the privacy policy for the full details on how data is collected, used and protected, or write to us at [email protected].